Users

In the Movens platform there are two types of users: end users and operators.

The type of user is defined by the role(s) that is set when the user is created. The roles also define what an user can or cannot do on the platform.

End Users

End users are defined by the role with the same name, “End User”. They are the base users of the platform, that can use it from User Agents (smartphone apps and/or ad-hoc web pages) to request mobility services.

With this role, a user can:

• log in

• change his/her language settings, master data, and password

• read documents and faqs

• update his/her license document(s)

• set/update the preferred payment method

• buy pre-paid packages

• check the payment history

• make reservations for mobility services

• start, manage and end a trip from a previous reservation

• check the trip history

Operators

Operators are the users who can access the administration and control room web applications.

Via the administration WebGUI, the operators can manage the informations on the various entities used by the platform (i.e. users, vehicles, trip), create new ones and modify or delete existing ones. They can also change their password, language and contacts settings.

Via the control room WebGUI the operatos can check real time informations on the reservations, trips, vehicles, and other data useful when supporting the customer.

Based on the actual role, operators can access specific areas of the WebGUIs and may or may not be allowed to perform dispositive actions (creation, edit and delete).

The base roles are:

• Administrator can see every page of the webapp and take every action; can also access the control room WebGUI

• Specific module power user (i.e. Vehicle PowerUser) has administrator rights on a single module

• Control room can access the control room WebGUI

Roles can be expanded upon by implementation developers.